Quarterly Property Survey Retainer

Four dated aerial baselines a year, per property. Catch roof and site drift before it becomes a capital expense, and walk into every storm season with documentation already on file.

Start a Retainer Conversation See a Sample Report
Sample Quarterly Survey PDF A recurring portfolio recordRate Card PDF Every service, priced up front

Drone roof inspection →

Retainer — Property Managers & HOAs

The cheapest roof repair is the one you saw coming

A quarterly cadence turns aerial inspection from an emergency purchase into a management tool: each flight produces a dated condition record, compared against the last, so slow problems — a lifting ridge cap, a clogged valley, ponding on a flat section — get caught at monitor stage instead of at leak stage. Built for property management firms, HOA boards, and multi-building owners.

  • Dated baselines, every quarter: a defensible condition-history for each property
  • Drift detection: each survey is compared against the prior quarter’s imagery
  • Budget ammunition: documented deterioration timelines support reserve planning and board decisions
  • Dedicated scheduling: retainer clients get cadence slots and priority post-storm response
Book Online Start a Retainer Conversation

Pricing

  • Quarterly survey retainer: $250 per property per quarter
  • Portfolio discounts: multi-property portfolios receive cadence pricing — ask for a quote
  • Add-ons per survey: visual stitched aerial map +$150–$275 (not survey-grade) · measured deliverables offered only where permitted by state surveying law (pending legal clearance in NC, GS 89C)

Portfolio Consent Credit — 15% off any engagement. In exchange for written permission to use the work, anonymized, in our portfolio. If you’d rather not be shown, the standard rate applies and nothing about the job changes.

What you receive

  • Quarterly aerial survey flight per property
    • — a plan frame of the full roof, and obliques on each elevation from repeatable positions
    • — the parking lot and access drives from overhead — cracking, ponding, striping, pothole progression
    • — walkways, drainage and grounds in the same visit
    • — close frames on anything flagged, beside the wide shot that shows where it is
  • Dated condition report with quarter-over-quarter notes
    • — a findings table: location, observation, severity
    • — a one-page exception list, four fixed labels — no change, monitor, review, action — so one page goes to the board
    • — anything that changed, shown against the prior quarter from the same position
    • — a short panel stating plainly what the report does not cover
  • High-resolution geotagged imagery, full resolution
    • — every frame geotagged and timestamped at capture, delivered at full resolution
    • — a flight record: date, capture window, image count, airspace, weather on the day
  • Verification on every page
    • — scan the code and the report checks itself against our published copy: same images, same dates, unaltered
    • — your board, your owner or your insurer can confirm it without an account and without calling us
  • Priority scheduling after storm events
    • — retainer properties are flown first, and same-day on storm work

If you manage an HOA

An association is responsible for common area, not the homes — so that is what we document.

  • Retention ponds — embankments, outfall structures, visible erosion, sediment and vegetation
  • Park and playground — equipment, surfacing, fencing
  • Pool and cabana — roof and elevations
  • Entry monuments, common fencing and landscaping
  • Roads and sidewalks the association maintains

Individual homes are not included. They belong to the owners rather than the board, and a record of defects on private property is not something an association can act on.

On the ponds specifically: North Carolina requires permitted stormwater control measures to be inspected annually by a qualified professional, with reports due by 30 June. This is not that inspection. It is dated visual documentation that supports it and gives a board a condition history between them.

HOA common-area survey — $395 flat, up to five common-area features.

Visual documentation services · not a substitute for licensed engineering or land surveying (N.C. Gen. Stat. Ch. 89C).

FAQs

Questions Clients Ask

How does the quarterly retainer work?

Each enrolled property is flown once per quarter on a scheduled cadence. Every flight produces a dated condition report compared against the prior quarter. The retainer is $250 per property per quarter. No minimum term — a quarterly cadence is one flight every three months, not a commitment.

Do you offer portfolio pricing?

Yes — property management firms and HOAs with multiple properties receive portfolio cadence pricing and consolidated reporting. Email us the property count and locations for a quote.

Why quarterly instead of annually?

Roof and site problems develop on a months scale, not a years scale. Quarterly cadence catches drift at the monitor stage, aligns with board meeting cycles, and guarantees a recent pre-storm baseline is always on file.

What happens after a storm hits one of my properties?

Retainer clients get priority post-storm scheduling, and because a dated baseline already exists from the last quarter, post-event damage documentation is immediately comparable — which is exactly what adjusters want to see.

Which areas do you cover?

Raleigh, the Triangle, and communities across North Carolina. Portfolios spanning multiple NC markets can be scheduled on a single cadence.

Put your properties on a cadence.

$250 per property per quarter · portfolio discounts · across North Carolina.

Everything We Document on a Property, With Pricing

One flight per visit. Common areas only — individual homes are not photographed. A dated, tamper-evident record the board, the reserve analyst, the engineer, the carrier and your future contractors can all work from. We document; we do not perform repair work.

Book a survey — $395 flat Sample report (PDF)

Everything covered on a common-area visit

🏢 Amenity buildings

Clubhouse, fitness center, community office. Roof planes from directly overhead, elevations, HVAC and rooftop equipment condition, gutter and downspout state, siding and trim, entry doors and signage.

💧 Stormwater control measures

Ponds, forebays, inlet and outlet structures, riprap aprons, weirs and outlet control devices. Bank vegetation and erosion state. Sediment accumulation. Sits alongside — never replaces — the annual professional inspection required by NCDEQ for permitted SCMs.

🏊 Pool and pool deck

Pool deck condition, coping, enclosure fencing, deck furniture storage areas, umbrella and shade structure state, pool equipment enclosure exterior.

🎪 Pavilions and picnic areas

Roof condition, structural members, tables and seating, grill areas, surrounding turf and mulch beds.

🎠 Playgrounds

Equipment condition and safety surfacing state (mulch or rubber), fall zones, edging, drainage around the equipment, condition of any adjacent fencing.

🌳 Common turf and landscape

Turf coverage and health, tree canopy state, mulch bed condition, edging, entry monument condition, seasonal color beds.

🛣 Roads and pavement

Asphalt condition, crack patterns, ravel/rutting/potholes, curb condition, striping visibility, parking lot state, ADA compliance markings.

🚶 Walkways

Sidewalk condition and displacement, crack severity, trip hazards, curb ramp state, joint condition.

🚪 Fencing and gates

Perimeter fencing condition, pool enclosure fencing, gate operation and hardware, retaining wall state, entry gate structure.

🎯 Entry monuments and signage

Entry sign condition, landscape at monument, community identification signs, wayfinding signage, directional markers.

🏗 Active work areas (if applicable)

Any common-area construction, repair or improvement in progress — sitework, active pavement work, structural repairs, landscape installation.

📋 What you receive

Annotated PDF report within 24 hours (same-day for storm work). Every page carries a scannable code the board, insurer or engineer can verify without an account. Individual raw frames available on request.

Pricing

One-Time Common-Area Survey

$395
flat, per community

Single visit. Report inside 24 hours. Ideal for reserve study support, board meeting preparation, or first engagement before recurring cadence.

Book this survey

Quarterly Recurring Cadence

$250
per property, per quarter

Four visits per year on a scheduled cadence. Same flight positions every visit, so successive reports line up. Priority post-storm scheduling included.

Set up cadence

Portfolio Package (5+ properties)

Custom
volume-priced, consolidated reports

Multi-property management firms and HOAs with several communities. Consolidated portfolio reporting. Portfolio pricing typically 20–30% below single-property rate.

Request portfolio quote

Add-on services

Same-day storm capture after a named event$275 — $475
Turn / move-out documentation (unit or common area on handover)$225 — $325
Before-and-after documentation (paired flights around capital work)$395 — $650
Insurance claim support (adjuster-formatted evidence package)$275 — $450
Individual raw frames (beyond the report)Included with report

No retainer. No minimum term. No contract signing.

Why an independent aerial record matters — case studies from the field

Three failures a documented, tamper-evident record would have prevented — or won.

⚠ Case 1: Clarksville, TN — 40+ stop-work orders on Lennar Homes (Sept 2026)

The City of Clarksville issued at least 40 stop-work notices to Lennar Homes across every active permit within city limits after finding that required inspections had not been requested and workflow was out of alignment with the city's inspection process. Homeowners are worried about the quality of houses already built. In situations like this, HOAs eventually inherit the consequences — deferred maintenance, latent defects, and disputes about what was actually built to code vs what was signed off.

What a dated aerial record would have provided: a monthly overhead capture of every active lot from mobilization through certificate of occupancy — sitework, foundations, framing before cover, roof installation, exterior finish — sealed at capture. When a defect is discovered years later, the record is what turns "we can't tell when this happened" into "here is exactly what was in place on March 14, 2026." That is a very different conversation with the builder, the insurer, or opposing counsel.

⚠ Case 2: Farmington Subdivision, Montgomery County TN — 19 homeowners sue over stormwater failure

Nineteen homeowners in the Farmington subdivision sued Montgomery County and the county Industrial Development Board over April 2025 flooding. A central allegation: stormwater drainage basins surrounding the subdivision were overgrown, filled with silt and debris, and had not been maintained or inspected as required under Stormwater Maintenance Agreements. The residents state they "never observed any person or entity conducting inspections, performing preventative maintenance, or undertaking any other actions required under the SMA."

What a dated aerial record would have provided: a quarterly overhead capture of every pond, forebay, inlet, outlet and riprap apron — sealed, timestamped, and independently verifiable — establishing either that inspections and maintenance were being done (protecting the HOA and its management) or, conversely, providing residents years of dated evidence to support an earlier response. NC requires annual professional stormwater inspection for permitted SCMs, but the record alongside that annual inspection — quarterly, from the same positions — is what shows trajectory, and trajectory is what settles the "when did this become unsafe" question.

⚠ Case 3: Hail damage claim denied — homeowner cannot prove storm-versus-wear-and-tear

A federal court (Cutchall v. Chubb Lloyd's Insurance Company of Texas, 2024) reaffirmed the long-standing rule: the insured bears the burden to prove loss due to peril insured against. When neighbors on the same street get new roofs and one homeowner's claim is denied because the adjuster cannot separate storm damage from wear-and-tear, the homeowner is often stuck — either paying out of pocket or engaging attorneys on a contingency basis that can take a year or more.

What a dated aerial record would have provided: a pre-storm baseline of the roof — overhead, every slope, every ridge, every penetration, sealed with a timestamp anyone can verify independently — makes the after-storm comparison the argument, not a competing narrative. The record does not opine on cause. It simply shows what the roof looked like before the loss date and what it looked like after. That is what carriers pay against.

The thesis

Before build. During build. After build. On a cadence.
Sealed at capture, verifiable by anyone, independent of the parties who bid the work.

That is what turns "he-said, she-said" into "here is the record." And it is what protects the HOA, the property manager, the homeowner, and the reserve budget — years after the fact.

Approved-vendor onboarding

Because no work happens until we are on your approved vendor file, that is the right first step:

Who maintains the approved-vendor file on your side? Email [email protected] or call (919) 306-1695 — I'll have the packet on its way within the hour.

Frequently asked

Do you photograph individual homes?

No — common areas only. Individual owner properties are never photographed under an HOA or property management engagement. If an owner wants their own property flown, that is a separate residential engagement they book directly.

Does the survey replace our engineer's annual stormwater inspection?

No — never. NC requires an annual certified professional inspection for permitted stormwater control measures. Our record sits alongside that inspection, giving the engineer, the board and the carrier the same visual picture the engineer worked from. We do not perform the engineering inspection.

What if a storm hits between quarterly visits?

Retainer clients get priority post-storm scheduling. Because a dated baseline already exists from the last quarter, post-event damage documentation is immediately comparable — which is what adjusters and insurers want to see.

Do we need a board vote to engage you?

Generally no — at $395 for a one-time survey, engagement falls within most managers' own approval authority. A first engagement need not wait for a board vote. Recurring cadence and portfolio arrangements typically do go to the board.

Will you compete with our roofing / landscaping / paving contractors?

No. We do not perform repair, restoration, engineering or maintenance work of any kind. We produce the record; the record becomes the basis your existing contractors quote against. That is the whole point — an independent record cannot be argued to serve any contractor's interest.